Sale 2+1 on all blooming candles
Sale 2+1 on all blooming candles
Sale 2+1 on all blooming candles
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PRIVACY POLICY

UPDATED ON JUNE 21, 2024

We take the protection of your personal data very seriously and take measures to ensure your privacy. This privacy policy explains what information the “Lumond” website (hereinafter referred to as the “Website”) collects, why we collect this information, and how we use it. This privacy policy is part of our Terms of Use and is embedded therein as a reference. Capitalized terms not otherwise defined here have the meaning set forth in the Terms of Use.

HOW DO WE COLLECT INFORMATION?

We collect information about you when you carry out the following activities on the Website:

  • When you place an order or contact us.
  • When you subscribe to our newsletters and other marketing platforms.
  • When you interact with us online via social media and digital advertising.
  • When you request information, provide a review or feedback, or comment on articles published on the Website.

When you enter your personal information on the Website, you give your consent for the use of your personal data in accordance with this privacy policy and the permissions you grant during the registration process and/or ongoing use of the Website.

NON-PERSONAL INFORMATION WE COLLECT

Subject to your consent to the terms of this privacy policy, we collect information about the internet browser you use, the number of visits you make to the Website, the average time you spend on the Website, the pages you visit, etc. We use this information to improve the user-friendliness as well as the content and functionality of the Website.

WHAT TYPES OF PERSONAL DATA DO WE COLLECT?

  • Contact information such as date of birth, product preferences, and payment information.
  • Email address and home address.
  • Personal information from external sources (collectively referred to as “personal data”).
We do not store payment information after the time of purchase. Your email address may be used for marketing purposes and offers relevant to you, unless you opt out.

HOW DO WE USE YOUR PERSONAL DATA?

  • Provide a personalized shopping experience that targets information, services, and content relevant to you and your purchasing habits.
  • Inform you about changes in administration, products, or service.
  • Use for media events, promotions, or marketing activities.
  • Improve user-friendliness as well as content and functionality.
We will only retain your information to the extent and for as long as necessary for our legitimate interests, such as marketing purposes, fraud prevention, and record keeping. We will never collect personal data without your consent. We keep the data secure until you request its deletion using this link.

YOUR RIGHTS

If you reside in the EU or in another jurisdiction that grants you the following rights, you can contact us at any time and request the following:

  • Access to your personal data and receipt of supplementary information about its use.
  • Modification or updating of your personal data if you believe it is incorrect.
  • Deletion of your personal data.
  • Restriction or termination of further use of your personal data.
  • Provision of the data you submitted in a machine-readable format.
  • Withdrawal of your consent to any processing activities that are based on your consent.
  • Your email communication regarding this should contain adequate details of your request, and you may be asked to provide further details to authenticate your identity and thus meet your requirements. Please note that these rights are not absolute and are subject to the requirements of potential legal regulations.

Your email communication regarding this should contain adequate details of your request, and you may be asked to provide further details to authenticate your identity and thus meet your requirements. Please note that these rights are not absolute and are subject to the requirements of potential legal regulations.

INTERACTION WITH THIRD PARTY PRODUCTS

This privacy policy does not apply to practices of companies that are not owned or controlled by us, nor to third-party services with which you interact. We are not responsible for the privacy practices or content of such third parties. We recommend that you review the terms for each third-party service if you choose to interact with them.

SECURITY

The security of your personal data is important to us. All data transmitted on our website is encrypted with TLS in accordance with strict security standards. Payment information is securely transmitted to our payment providers. However, no method of transmission over the Internet or electronic storage is 100% secure. For this reason, we cannot guarantee the confidentiality of your personal data. If you have any questions or concerns regarding security, please contact us.

CHILDREN PRIVACY POLICY

The services we provide are not intended for children under the minimum age required for consent in the jurisdiction of their respective residence (such as 16 years in certain EU countries, referred to as the “legal age”), and we do not knowingly collect personal data from children under the legal minimum age without parental consent. If we discover that we have collected such information, we will delete it as quickly as possible. In the event that you are aware of personal information relating to children below the legal minimum age, please contact us.

COOKIES

The Website places small data packets on users computers and mobile devices, known as cookies. This is a standard practice used by all online businesses. Cookies are an integral part of the Website to provide a high-quality shopping experience for all users. With cookies enabled, we can determine the behavior of all users while shopping and browsing, personalize content and ads, provide social media features, and analyze traffic. Users can disable cookies in their browser, but should note that we may not be able to provide them with some of the services offered by the Website after they have disabled cookies. For more information about cookies, please read our full Cookie Policy. In addition, we share information about your use of our Website with our social media partners, advertising partners, and analysts, who may combine this with other information you have provided to them or that they have collected through your use of their services. Your use of the Website means that you agree to our Cookie Policy and our use of cookies.

UPDATES TO OUR PRIVACY POLICY

We reserve the right to change this privacy policy at any time. Please review our privacy policy from time to time to see the current version.
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