General Terms and Conditions of Lumond

§1 Validity for consumers and definition of terms

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of the order. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations on the conclusion of contracts apply to orders via our online shop https://lumond.co/.
(2) In the event of a contract conclusion, the contract is made with

is concluded.

(3) The presentation of the goods in our online shop does not constitute a legally binding contract offer on our part, but is merely a non-binding invitation for the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

(4) When an order is received in our online shop, the following rules apply:
The consumer makes a binding contract offer by successfully completing the order procedure provided in our online shop. The order is placed in the following steps:

Before binding submission of the order, the consumer can return to the webpage where their data is captured by pressing the “back” button in their internet browser, check their information and correct any input errors or cancel the order process by closing the internet browser.
We immediately confirm the receipt of the order with an automatically generated email (“Order Confirmation”). With this, we accept your offer.

(5) Storage of the contract text for orders via our online shop: We will send you the order data and our General Terms and Conditions by email. You can view the General Terms and Conditions at any time. Your order details are no longer accessible via the internet for security reasons.

§3 Prices, shipping costs, payment, due date

(1) The stated prices include the statutory sales tax and other price components. Any shipping costs are additional.

(2) The consumer has the option to pay by advance payment, cash on delivery, direct debit, PayPal, credit card (Visa, Mastercard, American Express).

(3) If the consumer has chosen to pay in advance, they are obligated to pay the purchase price immediately after the conclusion of the contract. If we deliver by cash on delivery, the purchase price becomes due upon receipt of the goods.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for immediate dispatch. Delivery will be made here within 5 working days at the latest. For advance payment, the period for delivery begins on the day after the payment order to the transferring bank, and for all other payment types, on the day after the contract conclusion. If the deadline falls on a Saturday, Sunday, or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item passes to the buyer only upon handover of the item, even in the case of sale by dispatch.

§5 Retention of title

We retain ownership of the goods until the purchase price has been paid in full.

§6 Right of withdrawal for customers as consumers

Consumers have a right of withdrawal according to the following provision, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity:

Withdrawal instructions

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.
To exercise your right of withdrawal, you must inform us

by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

End of withdrawal instructions

§7 Withdrawal form

Model withdrawal form

(If you want to withdraw from the contract, please fill out this form and send it back.)

(*) Delete as appropriate.

§8 Dispute resolution

The European Commission provides a platform for online dispute resolution (OS) which you can find here: LINK TO OS PLATFORM. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

§9 Applicable law and jurisdiction

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law only applies insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has their habitual residence. If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is our place of business.

§10 Severability clause

Should any provision of these General Terms and Conditions be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. The statutory provisions shall take the place of the invalid provision.

§11 Data protection

We adhere to the provisions of the General Data Protection Regulation (GDPR). Please refer to our privacy policy for details, which you can find here.